PRIVACY NOTICE

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This website is owned and managed by Lost on the Links Limited (“Lost on the Links”). Data privacy is very important to Lost on the Links and we endeavour to be open and transparent about our processing of your personal data.

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Our Privacy Policy (“the Policy”) is designed to establish how your personal data will be processed and protected. By visiting Lostonthelinks.com (“the Site”) or accessing and using our services, you are accepting and consenting to the practices described in the Policy and our Cookie Policy. You are free to use the majority of the Site without providing any information to us.

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WHO CONTROLS YOUR PERSONAL DATA?

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Lost on the Links controls the personal data you submit to us and is responsible for your personal data under applicable data protection law. Our company registered details are: Company Registration Number: 14260280.

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WHAT PERSONAL DATA DO WE COLLECT?

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The type of data we collect about you includes: 

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Identity Data including your first name, last name, username, address, gender and date of birth.

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Contact Data including your email address.

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Technical Data including internet protocol (IP) address, your login data, browser type, operating system and platform, as well as your journey through our digital platform (such as the links you click on and the searches you make), which pages you have visited, what content you like and share, which push messages you respond to and information collected in any forms you complete. 

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Profile Data includes your username and password, favourites, feedback and survey responses.

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Usage Data including information about how you use our website and services.

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Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

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We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature or venue.

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HOW IS YOUR PERSONAL DATA IS COLLECTED?

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We use different methods to collect data from and about you including:

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• Direct Interactions

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You may give us your data by filling in forms, using our website, or from corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

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Sign up to any of our websites;

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Attend one of our events;

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Enter a competition or promotion;

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Request marketing be sent to you; or

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Complete a survey / give us some feedback.

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• Automated Technologies or Interactions

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As you interact with the Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.

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HOW DO WE USE YOUR PERSONAL DATA?

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We use the data we collect from you to provide you with our services. We may also use your contact details to communicate with you.

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We will use your data for marketing, customer services and profiling your venue and location preferences.

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We will use your data to provide you with any services or information from Lost on the Links that you have requested.

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We will disclose your information to our trusted service providers for these purposes where the third parties agree to keep your information confidential in line with their privacy policies.

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We will process your data when you enter our competitions. Your personal data will be used for Lost on the Links to contact you regarding the competition, to identify contestants, to contact winners and to follow up on prize deliveries. The processing of your personal data is based on the consent you provide when you choose to enter a competition.

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We will also use your data to protect our business. This includes the prevention of any crime, to manage risk for us and our readers and to ensure we adhere to relevant laws and regulations applicable to Lost on the Links.

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WHO DO WE SHARE YOUR PERSONAL DATA WITH?

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We will get your express consent before we share your personal data with any third party for marketing purposes.

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We employ other companies and individuals to perform functions on our behalf. For example, building and redesigning website functions, carrying out surveys, analysing data, providing marketing assistance, social networks, hosting providers and other technical partners. They have access to personal information needed to perform their functions but may not use it for other purposes. They must process the personal information in accordance with this Policy and under the applicable data protection laws.

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You can ask us or third parties to stop sending you marketing messages by following the opt-out links on any marketing messages sent to you. You can also contact us any time on contact@lostonthelinks.com to ask us to modify your preferences.

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HOW LONG DO WE KEEP YOUR DATA FOR?

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If you do not interact with the Lost on the Links digital newsletter for a period of six months, we will stop sending emails to you. If you receive any other publishing from us and do not interact with the material for a period of six months, these will no longer be sent to you.

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All data held by Lost on the Links will be anonymised after it has been inactive for a period of twelve months. This means it can no longer be associated with you. Anonymised data is kept indefinitely for research or statistical purposes.

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We will keep your personal data if there are any legal requirements or if there is an open dispute.

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You can re-subscribe to Lost on the Links at any time, subject to our Terms and Conditions.

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WHAT ARE YOUR RIGHTS? 

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• Right to access:

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You have the right to request information about the personal data we hold about you at any time. Contact Lost on the Links to receive your personal data via email.

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• Right to portability:

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Whenever Lost on the Links processes your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us. Please contact us if you want this information.

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• Right to rectification:

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You have the right to request rectification of your personal data if it is incorrect, including the right to have incomplete personal data completed.

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• Right to erasure:

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You have the right to erase any personal data processed by Lost on the Links at any time, except for the following situations:

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You are suspected of misuse of, or have misused our services within the past three years;

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Where the information is needed in exercise or defence of legal claims;

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Where the information is required to comply with any legal obligations; and

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Any other applicable exemption under Article 17(3) of General Data Protection Regulation (GDPR) (EU) 2016/679

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Your right to object to processing based on legitimate interests:

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You have the right to object to the processing of your personal data that is based on Lost on the Links legitimate interests. Lost on the Links will not continue to process your personal data unless we can demonstrate a legitimate basis for the process which overrides your interests and rights or due to legal claims.

 

HOW CAN YOU EXERCISE YOUR RIGHTS?

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• Right to complain to a Supervisory Authority:

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If you believe Lost on the Links has processed your personal data incorrectly, you can contact us at anytime: contact@lostonthelinks.com.

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You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.

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UPDATES

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We may need to update the Policy. The latest version of our Privacy Policy is always available on the Site. We will always notify you of any material changes to the Policy.

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COOKIES

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Cookies are small pieces of information issued by your computer when you enter a website. So we can give you a personalised browsing experience, our Site uses cookie information collection technology. Cookies are stored by your browser on your computer’s hard drive. They can be used for a wide range of purposes, for example, to identify your computer’s previous visits to the Site, and to detect the most popular pages of the Site.

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A cookie session only lasts for the time you are on the Site and makes sure that once you’re logged in, you won’t have to login again unless you close your computer or quit your browser or logout of the Site. Usually when you close or quit your browser, it will automatically delete the cookie session.

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• Lost on the Links uses two types of cookies:

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A tracking cookie is stored on your browser for longer than your user session and is reset each time you visit the Site. We use tracking cookies to record vital statistics, for example, how you found the Site. We use analytical cookies to monitor how the Site is performing and how much traffic we receive, usually through Google Analytics. This software gathers anonymous data relating to how you are using the Site and then provides us with visitor statistics.

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We do not save your personal data. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. Please be aware if you choose to disable cookies, you will not be able to take advantage of all of our features.